Annette Guckelberger, Public Administration in the Age of Digitalisation

Review by Christoph Fischer

The rapid advances in information and communication technology (ICT) affect us all in our daily lives, which is not really news nowadays. However, just as individual users face new challenges, public administration cannot escape the effects of digitalisation: Big data, artificial intelligence and the automation of processes previously carried out by humans should therefore not be foreign concepts for the actions of the state.

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